Advertisements Terms & Conditions
AEVUA MEDICAL SPA
ADVERTISING & PROMOTIONS TERMS AND CONDITIONS
Effective Date: April 6th, 2026
Last Revised: April 24th, 2026
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These Advertising & Promotions Terms and Conditions ("Promotion Terms") govern all advertisements, promotional offers, discounts, memberships, and special pricing (collectively, "Promotions") offered by Aevua Medical Spa ("Aevua," "we," "us," or "our"), operated by AevuaOne LLC under the medical direction of the Medical Director at BBAG Health Enterprises LLC, located at 449 W Mt Pleasant Ave, Suite 1, Livingston, NJ 07039.
By engaging with, clicking, purchasing, redeeming, or otherwise participating in any Promotion, you ("Client") acknowledge that you have read, understood, and agree to be bound by these Promotion Terms in their entirety. If you do not agree, do not engage with or accept any Promotion.
AEVUA MEDICAL SPA IS OPERATED BY AEVUAONE LLC UNDER THE MEDICAL DIRECTION OF THE MEDICAL DIRECTOR AT BBAG HEALTH ENTERPRISES LLC. INDIVIDUAL RESULTS MAY VARY. NO SPECIFIC OUTCOME IS GUARANTEED. ALL PROCEDURES CARRY INHERENT RISKS; RESULTS DEPEND ON AGE, SKIN TYPE, HEALTH HISTORY, AND TREATMENT AREA.
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1. GENERAL PROVISIONS
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1.1 Scope. These Promotion Terms apply to all Promotions offered by Aevua, including but not limited to: sponsored posts on Meta (Facebook/Instagram), TikTok, Google, and other third-party platforms; in-spa offers; email and SMS campaigns; the Founding Diamond Membership and other membership program offers; and limited-time price offers on Aevua's website at www.aevua.com.
1.2 Integration with General Terms. These Promotion Terms are incorporated into and supplement Aevua's General Terms of Service and Privacy Policy, available at www.aevua.com. In the event of a conflict between these Promotion Terms and the General Terms of Service, these Promotion Terms shall control with respect to Promotions only.
1.3 Age Requirement. All Promotions are available to individuals 18 years of age or older only. Minors may not redeem Promotions without verified parental or guardian consent, and only for services deemed medically appropriate by Aevua's clinical staff.
1.4 Promotion Authorization. All Promotions are subject to Aevua's express approval and availability. Aevua reserves the right to withdraw or modify any Promotion at any time without prior notice, except as may be required by applicable law.
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2. ELIGIBILITY AND PROMOTION USE
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2.1 One Use Per Client. Unless a Promotion expressly states otherwise, each Promotion is limited to one (1) redemption per person, per household, or per payment method, at Aevua's sole discretion.
2.2 Non-Transferable. Promotions are strictly non-transferable and may not be sold, gifted, assigned, or exchanged for cash or other value. Any Promotion obtained through unauthorized or fraudulent means is void ab initio.
2.3 Service-Specific Limitations. Promotions may be restricted to specific services, packages, or products as identified in the offer. Promotions are not applicable to prior purchases, outstanding balances, or existing appointments unless expressly stated.
2.4 Expiration. All Promotions are subject to expiration dates as stated in the offer. Expired Promotions will not be honored under any circumstances, including in cases of system error or miscommunication.
2.5 Limited Availability — Founding Diamond Membership. The Founding Diamond Membership is a limited-availability offer. Aevua may, in its sole and absolute discretion, reduce the number of memberships made available at any time and without prior notice, based on operational, clinical, or business considerations. Once the available membership slots have been filled or the offer has been withdrawn, no further memberships will be issued under this promotion. Aevua has no obligation to honor requests received after the offer closes.
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3. REDEMPTION PROCEDURE
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3.1 Methods. Promotions may be redeemed in person at 449 W Mt Pleasant Ave, Suite 1, Livingston, NJ 07039; by telephone at (201) 540-9549; or through Aevua's website at www.aevua.com. All redemptions are subject to appointment availability.
3.2 Identity Verification. Aevua reserves the right to require government-issued photo identification or other identity verification prior to redemption. Failure to provide adequate verification may result in denial of the Promotion.
3.3 Appointment Required. Most services require a scheduled appointment.
Redemption of a Promotion does not guarantee immediate, same-day, or next-day service availability.
3.4 Consultation Requirement. Certain promoted services require a medical or aesthetic consultation prior to treatment. Redemption of a Promotion does not waive, defer, or replace this clinical requirement.
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4. PRICING, ERRORS, AND MODIFICATIONS
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4.1 Error Correction. Aevua reserves the right to correct any typographical errors, pricing inaccuracies, or omissions in advertised Promotions at any time, including after a Promotion has been purchased or redeemed, subject to applicable law. In such cases, Aevua will offer the Client a corrected price or a full refund.
4.2 No Price Lock. Advertised promotional prices represent a one-time or limited time discount and do not establish any recurring entitlement to that price for future services, packages, or products.
4.3 Right to Cancel. Aevua reserves the right to cancel, suspend, or terminate any Promotion at its sole discretion, including but not limited to cases of fraud, suspected abuse, system error, or regulatory compliance requirements.
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5. COMBINING OFFERS AND DISCOUNTS
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5.1 No Stacking. Unless expressly stated in the offer, Promotions may not be combined, stacked, or used in conjunction with other promotional offers, discount codes, membership benefits, Luna Points redemptions, or any other discount program.
5.2 Discretionary Denial. Aevua reserves the right to decline any Promotion at its sole discretion in cases of suspected misuse, fraudulent activity, or error in the advertisement.
5.3 Luna Points. Luna Points earned or applied under the Aevua loyalty program are subject to separate Luna Points Terms and Conditions and cannot be combined with advertised Promotions unless expressly permitted in writing by Aevua.
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6. PAYMENT, REFUNDS, AND CANCELLATIONS
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6.1 Payment at Time of Service. Discounted offers are applied at the time of
treatment or purchase. Promotions are not redeemable for cash, store credit, or transfer, unless expressly stated.
6.2 Refund Eligibility. Refunds on discounted services are subject to Aevua's standard refund policy. Refunds on pre-purchased promotional packages may be prorated based on services rendered or may be non-refundable depending on the terms of the specific offer.
6.3 Cancellation Policy. Appointments must be canceled or rescheduled no less than twenty-four (24) hours prior to the scheduled appointment time. Clients who cancel with less than twenty-four (24) hours' notice, or who fail to appear for a scheduled appointment without prior notice ("no-show"), will be charged a cancellation fee equal to fifty percent (50%) of the total retail value of the service(s) booked. This fee applies regardless of whether a Promotion, discount, or membership benefit was applied to the appointment, and is not applied toward any future service. By scheduling an appointment, Client expressly agrees to this cancellation policy. Aevua reserves the right to require a credit card on file to enforce this policy.
6.4 No Cash Value. Unless required by applicable law, Promotions have no cash value and may not be redeemed for cash, gift cards, or account credit.
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7. MEDICAL DISCLAIMER AND INFORMED CONSENT
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7.1 Services Covered. Aevua provides aesthetic and wellness services including, but not limited to: laser hair removal (Candela GentleMax Pro), clinical skin treatments, HydraFacials, corrective chemical peels, microneedling, Wellness IV Therapy, and SkinCeuticals retail products.
7.2 No Guarantee of Results. ADVERTISED RESULTS, BEFORE/AFTER IMAGES, AND TESTIMONIALS REFLECT INDIVIDUAL EXPERIENCES ONLY AND ARE NOT GUARANTEED. RESULTS VARY BASED ON AGE, SKIN TYPE, HEALTH HISTORY, HORMONAL FACTORS, AND TREATMENT AREA. AEVUA MAKES NO REPRESENTATION THAT ANY CLIENT WILL ACHIEVE RESULTS SIMILAR TO THOSE DEPICTED IN ADVERTISING MATERIALS.
7.3 Consultation Requirement. Certain services require a pre-treatment clinical consultation. Promotion redemption does not waive or substitute for this requirement.
7.4 Mandatory Medical Disclosure. Clients are required to fully and accurately disclose all relevant medical conditions, medications, supplements, allergies, and prior procedures before receiving any treatment. Failure to disclose may result in adverse outcomes for which Aevua assumes no liability.
7.5 Aftercare Compliance. Clients agree to follow all pre- and post-treatment instructions provided by Aevua's clinical staff. Disregard of aftercare instructions may compromise results and shall negate any right to remedy, retreat, or refund.
7.6 Right to Refuse Treatment. Aevua, under the direction of its Medical Director at BBAG Health Enterprises LLC, reserves the right to refuse or discontinue any treatment if, in their clinical judgment, the service is contraindicated, unsafe, or otherwise inappropriate for the Client. Where a Promotion has been pre purchased and treatment is refused on clinical grounds, Aevua will issue a refund or credit at its discretion.
7.7 Not Medical Advice. Nothing in any Aevua advertisement, social media post, email, SMS message, or website content constitutes medical advice, diagnosis, or a treatment plan. Clients should consult a licensed medical professional for individualized medical guidance.
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8. HIPAA AND PRIVACY
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8.1 Use of Protected Health Information. Any protected health information (PHI) collected in connection with Promotions, inquiry forms, or treatments will be used solely for treatment, payment, and healthcare operations in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable New Jersey state privacy laws.
8.2 Marketing Consent and Opt-Out. Submission of contact information in connection with any Promotion (including via web forms, Meta lead forms, or in-spa intake) may constitute consent to receive marketing communications from Aevua. Clients may opt out at any time by replying STOP to any SMS message, or by contacting us at info@aevua.com.
8.3 TCPA Compliance. By providing a mobile telephone number in connection with any Promotion, Client expressly consents to receive text messages from Aevua at that number, which may include automated or pre-recorded messages. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent is not a condition of purchase or service.
8.4 No Use of PHI for Advertising. Aevua does not use protected health information for advertising or marketing purposes without the Client's explicit written authorization, consistent with HIPAA requirements.
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9. RIGHT TO REFUSE SERVICE
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Aevua reserves the right to refuse service to any individual for any lawful reason, including but not limited to: medical contraindication as determined by Aevua's clinical or medical staff; behavior that is disruptive, threatening, or abusive toward staff or other clients; failure to provide accurate medical history; violation of Aevua's policies; or any other reason consistent with applicable law. In cases where service is refused after a Promotion has been purchased, Aevua will offer a refund or credit at its discretion.
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10. LIMITATION OF LIABILITY
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10.1 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AEVUA'S TOTAL LIABILITY TO ANY CLIENT ARISING OUT OF OR RELATED TO ANY PROMOTION SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY THE CLIENT FOR THE SPECIFIC PROMOTIONAL SERVICE IN QUESTION.
10.2 Exclusion of Consequential Damages. AEVUA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR DISSATISFACTION WITH AESTHETIC OR WELLNESS RESULTS, WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE.
10.3 No Warranty. SERVICES PROMOTED HEREUNDER ARE PROVIDED ON AN "AS IS" BASIS. AEVUA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE OUTCOME OF ANY PROMOTED SERVICE.
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11. THIRD-PARTY PLATFORM DISCLAIMER
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Promotions distributed through third-party platforms including Meta (Facebook/Instagram), TikTok, Google, and others are independent of those platforms. Meta, TikTok, Google, and any other distribution platform are not sponsors of, responsible for, or affiliated with Aevua's Promotions in any way. All claims, inquiries, or disputes related to a Promotion must be directed to Aevua, not to the hosting platform.
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12. CHANGES TO THESE TERMS
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Aevua reserves the right to update or modify these Promotion Terms at any time without prior notice. Updated terms will be posted to www.aevua.com with a revised "Last Revised" date. Continued engagement with any Promotion following such posting constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.
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13. GOVERNING LAW AND DISPUTE RESOLUTION
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13.1 Governing Law. These Promotion Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.
13.2 Venue. Any dispute arising out of or relating to these Promotion Terms or any Promotion shall be subject to the exclusive jurisdiction of the state and federal courts located in Essex County, New Jersey, and Client hereby consents to personal jurisdiction in those courts.
13.3 Informal Resolution First. Prior to initiating any formal legal proceeding, the parties agree to attempt in good faith to resolve any dispute informally by contacting Aevua at info@aevua.com. Aevua will respond within thirty (30) days of receiving written notice of the dispute.
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14. CONTACT INFORMATION
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For questions about these Promotion Terms or any active Promotion, please contact:
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Aevua Medical Spa
449 W Mt Pleasant Ave, Suite 1 , Livingston, NJ 07039
Phone: (201) 540-9549
Website: www.aevua.com
Email: contact@aevua.com